Frequently Asked Questions

What you have to do for placing an order?

If you are new, you have to sign up first then login to your account using your username and password. Upload your images and submit the order form.

How I can get free trial?

If you have many images to edit, and before you confirm placing the order, you want to check out the quality of our work by having one or two image done, please let us know and fill up the Free Trial form here.

How can you receive a quotation and within how long?

Visit the quote request page. Upload your images, fill in and submit the form. You can wait a reply within very short time.

How is our time zone for working?

We are open 24 hours a day, from Monday 7 am till Sunday 7 am.

How time does your job take for finishing?

Time duration of completing your job depends on complexity and quantity of your project. Most of the time you can expect a delivery within 24 hours; but if the amount is small in job as for 5, 10 or 20 images, it can be delivered in up to 6 or 12 hours. For your urgent order, we support as much as possible. Just inform us before for your urgent delivery we will give you priority.

What is the condition requirement for minimum order?

There are no minimums or maximums with clipping specialist. Send your images, no matter what the size is, and you will get the same outstanding results, because small business is as important as big ones.

What will you do if you are not satisfied with a complete image?

Our experts will find the problem with their images. If this happens, it is not a matter of worried one just writing us an email and we will review it straightly and do our best to correct it in record time for this correcting issue, you will not pay any extra costs.

How can we ensure the services with generated?

Our DTP professionals are highly trained with experience. They always ensure the high quality productivity for you. And we check all jobs at least three times before delivery. We do believe in al long term relationship by ensuring the best services with you and you all.

Can you setup a weekly or monthly payment?

Our answer is yes; you can we have many clients who send us ongoing work though the year. If this is your case you can set up a weekly or monthly payment system. Every time you send us an order, we will add it to your one invoice with all the details including date, batch member, quantity, type of service required and price, before you pay every week/month you will be able to check it everything is ok and then make a payment.

How can we provide such low prices?

We are based in a low labor cost region, where our group of house skilled DTP professionals works professionally. The accuracy and time efficiency of their work allows us to serve more clients better and with more competitive process.

How do you pay to Clipping Specialist?

First you will receive your completed work and you will be able to revise it. Once you and happy with it, we will send you the invoice with all the details you need to pay, you can setup a monthly payment scheme for ongoing work. We accept PayPal, Master card, Maestro, Visa, Visa election, American express solo or direct debit.

Are your images safe with CS?

Of course 100% yes,  All our personnel have signal a non-disclosure agreement where they commit themselves to not taking any images out of the work place or use it for any other purpose than for the job your require.

Will your image be used for commercial purpose?

Of course not, we guarantee that all your images will be destroyed after completion of work and we will not use, sell or share any of them with third parties without consent.

What format will the final images be?

It depends on your requirement. We can provide almost any kind of format. If you just need clipping path then we will use JPG but if you need masking then we will send them in PNG, PSD or TIFF. Have something in mind already you can always let us know which format you prefer.

What type of file do you accept?

Feel free to send us any file, whether it is JPG, TIFF, PSD or EPS. However, we recommend JPG files to save time if your final requirement is OK with this format. Please feel free to send us what is best for you.

Is there a maximum size Limit?

No, there are no limitations on the file size or amount of pictures you can send us. However bear in mind that our online uploader can’t upload file bigger than 64 MB (Each file), but you can upload as many smaller files as you need at once. If you have a file bigger than 64 MB you will need to use FTP system.

Is your FTP account safe and secure?

Yes, you can rest assured. We create individual FTP accounts for every single customer with unique username and password.

How to you send and receive your images?

As always we have tried to make it really easy for you. Our developers have arranged a few options to upload and download your images.